Frequently Asked Questions

What are the entry requirements?

Anyone with basic computer knowledge as well as least 1 social media account, can enrol in our courses. Our courses are specifically recommended for students, individuals, business professionals, website owners and marketing people who want to learn more.

What must I bring?

  • Delegates are required to bring a wi-fi enabled laptop. If you are using a laptop from work, your IT technician must change your security settings so you can access the public wi-fi at the venue, otherwise, you will not be able to log on to the system and will not be able to do the practical exercises.
  • E-mail for notifications and communication
  • Internet access
  • A web browser (latest version) e.g. Chrome/Firefox/Internet Explorer
  • Ability to export documents as PDF files

What is included in the course fee?

Wi-fi, parking (venue dependant), lunch and refreshments. A workbook and course material, attendance certificate and post-course support.

Where are the courses presented?

Scheduled classes are normally held at Regus Business Centre, 6 Kikuyu Rd, Sunninghill, Sandton.

Times of course?

9h00 to 17h00.

Do you provide any certificate?

Yes, we provide a certificate of completion.

What are the payment methods available?

• Online EFT
• Card Payment through Payfast

What is the method of delivery?

Instructor-led and classroom-based training. Face to face. Step-by-step, hands-on and very interactive. Lots of practical exercises and work case studies.

What happens after the training course?

No matter what course you attend you will become a member of the Digital Business Academy Community. This gives you access to loads of resources and materials which will enable you to continually develop your knowledge and your company’s performance.

How big are the classes?

Our classes are limited to 10-15 delegates per course (venue dependant). Book early to avoid disappointment.

What is a short course?

A Short Course is a short learning program that focuses on equipping you with a specific skill set. However, it is non-credit-bearing, which means it does not carry credits towards a registered qualification in terms of the National Qualifications Framework (NQF).

How do you determine the style required for the course?

For our training to be successful, it’s absolutely essential that we know as much as possible about the individuals involved. We send questionnaires to all delegates to assess their needs and afterwards again to assess the development of every course. We also talk at length to individuals and managers to determine the types of personalities we will be training. We then match up the training to the individual. So if, for example, someone is introverted by nature, we’ll provide tools that they’ll be comfortable using.

Is your training suitable for my industry?

Our training has been utilized by just about every industry in Africa, from small start-up businesses looking to improve their online efficiency, through to multinational organizations.

What can I expect from the training?

We are a thought-leading training company, quickly establishing huge credibility and a great reputation.

What skills, talents and experiences do your trainers have?

Our trainers are all working social media and digital marketing professionals, and train others to do so as a passion. Our trainers run their own successful businesses and have enjoyed careers in the boardrooms of top companies and leading software developers.

I have more questions, who should I contact?

You can email us at or connect with us on Facebook.